Privacy Policy
Eenie Meenie, Inc. ("EenieMeenie") collects customer information through its websites to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our website located at www.lunnaworld.com (the “Site”), or providing your information to us, you are accepting the practices described in this privacy policy.
What Information We Collect About You
Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you register online or update your account, log-in, place an order, opt-in to receive our emails, or shop online. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information. If you create an online account, you may also have the option of providing your product preferences and demographic information.
How May We Use This Information
When you place an order on the Site, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you may also receive order confirmation and shipping status emails.
We also maintain a record of your purchases and may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience.
We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would enable them to contact you about products or services you may be interested in.
Were we for some reason to sell of some or all of our business, EenieMeenie may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
Please note that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of the Site or the public.
Marketing and Email Communications
At various points on the Site, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, opt-in to receive our emails, or shop online, you may automatically be added to our email list and receive marketing or promotional information from us about the Site and our other products and services.
If you do not wish to receive Site or other EenieMeenie marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all Site marketing emails, or you may email customer service at unsubscribe@lunnaworld.com with the phrase "no marketing email" in the subject line and your name and email address.
From time to time, we may share your information, including, without limitation, email addresses (but never your credit card information), with unaffiliated third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not wish to receive marketing emails from these third parties, you may opt-out by emailing customer service at unsubscribe@ lunnaworld.com with the phrase "do not share my email" in the subject line and your name and email address.
You can also contact us via postal mail regarding any of the above by writing to:
Eenie Meenie / Lunna World Customer Relations
PO BOX 691397
Los Angeles, CA 90069
Or you may contact us by phone at (310) 653-8890, 24 hours a day, seven days a week.
Please be aware that it can take up to 10 business days to remove you from our marketing email lists. If you opt-out from receiving our marketing emails, you will continue to receive order confirmation and shipping status emails.
Third Party Service Providers
EenieMeenie may sometimes work with third parties to perform services on our behalf, such as to fulfill orders and promotions, maintain and manage our customer database and report on customer behavior. Sometimes these service providers need information about our customers in order to do their jobs. When Owner allows these service providers access to your information, we require them to maintain your information in confidence and we do not permit them to use it in any way other than to provide you with service on behalf of the Site and EenieMeenie.
We may also engage marketing companies to help manage and optimize our internet business and communications and to better understand how visitors use the Site. To do this, cookies may be placed on our Site on our behalf. The type of information collected in this manner may include pages visited, products viewed and products placed in your shopping cart. This information helps us to understand things like what pages our visitors enjoy most, which products customers find interesting and what promotions and offers our customers like. Although our marketing partners record the information coming from our sites on our behalf, they cannot make use of any data without our authorization. If you prefer that we not include your information in our ongoing analysis to improve our websites, products and offers, you may opt-out by emailing customer service at unsubscribe@ lunnaworld.com with the phrase "do not use my data" in the subject line and your name and email address
In addition, we may share statistical, demographic and other non-personally identifiable information with third party companies to help manage and optimize our internet business and communications.
Your Online Account
When setting up an online account at the Site, you will be prompted to select a password. The retrieval of personal information relating to you and your order history is only available to you if you provide the correct password that you have created. After providing your password, you can edit or delete your information at any time through the "my account" page.
If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register.
Your address book, located in the "my account" page of the Site, is your personal storage space. We do not use the information in your address book to send email promotions.
The Site will not store your financial information.
Links to or from Other Sites
To enhance your shopping experience, the Site may include links to sites outside the Site. Those websites will have their own privacy policies that you may wish to review. EenieMeenie has no responsibility for these linked websites, outside of our Site.
If you arrived at the Site via a link from another page, we may receive aggregate or otherwise anonymous statistical information about your visit to the Site. We treat this information in the same manner as other information you provide, and it's fully protected by this privacy policy.
Cookies
Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not retain any personally identifiable information such as your name, address or any financial information, on your computer. We use cookies to recognize you and your preferences in order to improve the shopping process and provide you with a customized experience on the Site and to facilitate your My Wishlist and the checkout process. Owner places a unique user ID number on your cookie which allows us to access information that we can then use to improve your shopping experience, such as holding items in your shopping cart, accessing your address book, or providing you with customized pages based on your past viewing or purchasing history.
If you do not wish to have cookies on your system, you can set your browser preferences to refuse them, however this may interfere with your ability to maneuver through the Site and to use our shopping cart for check out. In order to disable cookies, please consult your browser's "help" section for instructions.
Use of IP Addresses:
An IP address is a number that's automatically assigned to your computer whenever you're visiting websites. Web servers automatically identify your computer by its IP address.
EenieMeenie may collect IP addresses for the purposes of system administration and to audit the use of our Site. When visitors request pages from the Site, our servers log the visitor's IP addresses. We do not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can use IP address to identify a user when we feel it is necessary to enforce compliance with our terms of service or to protect our service, Site, customers, or others.
Privacy of Young Children
EenieMeenie is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.
Your California Rights
EenieMeenie collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, customers of EenieMeenie who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
Eenie Meenie / Lunna World Customer Relations
PO BOX 691397
Los Angeles, CA 90069
Alternatively, you may send us an email at customerrelations@lunnaworld.com with the words "California Privacy Rights" in the subject line.
Security
The security of your information is very important to us. We use 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than EenieMeenie.
Once you enter the checkout page your computer will begin communicating with our server in secure mode which is indicated usually by the "http" in the web address being replaced by "https" and/or, depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window.
Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Site. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.
Even though we use these and other security measures on the Site, 100% security may not always be possible. If you have an account on the Site, your password allows access to your personal information, so please keep your password secret and do not disclose it to others.
Accessing Our Site From Outside the US
All Site servers are located in the United States, so even if you visit the Site from outside of the United States, you will still be connected through and to servers located within the United States. Online orders through the Site will be accepted and fully processed in and shipped from the United States. Any information you provide will be maintained on our US based web servers and other internal systems. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy.
Privacy Policy Updates
We may update our privacy policy from time to time and if we do so, we will post the updated policy on this page so that you will always know the current policy; we encourage to check this page whenever you visit the Site.
Remember, by your use of the Site you automatically agree to the collection and use of your personal and other information as described in this privacy policy.
If you have any questions or concerns regarding our privacy policy, please contact us:
By email: customerservice@lunnaworld.com
By phone: 323-653-8890
By fax: 323-653-6885
By mail: EenieMeenie Customer Relations
PO BOX 691397
Los Angeles, CA, 90069, USA
